Privacy policy

This web site is owned and operated by Lactalis McLelland Ltd. We recognise that many visitors to our site are concerned about the information they provide and how we treat that information.

At our site, we don't collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. However, if you specifically agree to provide us with identifiable information, such as by asking to be put on our mailing list, we may contact you from time to time.

* What personal information does Lactalis McLelland Ltd collect through this website and how does The Lactalis McLelland Ltd collect it?

We only collect personal information that you want to provide to us or that is needed to provide (and improve) our service to you. We collect direct personal information such as name, address and e-mail address as well as indirect information such as cookies; connection and system information.

You may want to give us your e-mail address, name, telephone number etc. so that we can provide you with information on our products, enter you into our competitions or surveys, or just keep you updated about exciting Lactalis McLelland Ltd developments that you are interested in.

You can be confident that Lactalis McLelland Ltd takes all necessary measures to keep any personal information you send to us private and secure.

* Why we require your information ?

Lactalis McLelland Ltd provides a variety of online offerings, including information about our products. The Lactalis McLelland Ltd will collect personally identifiable information when you register to our newsletter or sign in for one of our competitions. We ask you for personal data only when it is needed to provide goods or services you have enquired about or asked us to provide or to respond to your request for information. You do not need to provide us with personal data simply to browse our site.

Lactalis McLelland Ltd uses this information in order to customise the content you see on our pages, to fulfil your request for certain products and services, to communicate with you generally and to contact you about special offers, promotions, and for quality assurance purposes.

We will also collect information from you if you complete any other forms on our site or if you contact us with comments or specific requests.

* How does Lactalis McLelland Ltd keep your personal information secure?

Lactalis McLelland Ltd takes all necessary measures to keep your personal information private and secure. Only authorised Lactalis McLelland Ltd staff or our business partners' authorised staff (who have contractually agreed to keep all information secure) have access to your personal information.

* What information do we share?

There are times when we are required to share the information we learn from you with other parties. We do not sell or rent this information to others but will send personally identifiable information about you to other companies or people in the following situations.

Agents

Lactalis McLelland Ltd will share your information with marketing agencies, fulfilment houses or other individuals and organisations whom we employ to perform functions in certain situations on our behalf. Examples of these functions include conducting a promotion.

These agents have access to the personal information required in order to perform their functions but may not use it for any other purpose. Our partners have agreed to keep the personal information they receive from us confidential and secure unless you have given your consent to it being shared with other product manufacturers.

Compliance with law

We will release personal information where we are required to by law or by the regulations and other rules (including auditing requirements) to which we are subject. We may also exchange information with other companies and organisations for fraud protection and credit risk reduction.

Consent

Other than in the above situations you will receive notice from us when your personal information might go to third parties and you will have the opportunity to decide not to share that information.

* Use of cookies

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. Cookies may be used in the following ways:

To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly

To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way Two types of cookies may be used on this website; 'session cookies', which are temporary cookies that remain in the cookie file of your browser until you leave the site, and 'persistent cookies', which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie)

* Disabling/enabling cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

There are a number of ways to manage cookies. If you use different computers in different locations you will need to ensure that each browser is adjusted to suit your cookie preferences.

* Changes to Privacy Policy

We may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our web pages.

* Your Rights

You have the right to ask for a copy of the information held by us in our records in return for which we may charge a small fee. You also have the right to require us to correct any inaccuracies in your information or to withdraw such information.

Contact Us

If you have any questions about our Privacy Policy, you can write to us at:

Lactalis McLelland Ltd
The Creamery,
Commerce Road,
Stranraer,
DG9 7DA

 

Copyright 2011 - Lactalis McLelland Ltd